Terms & Conditions

Welcome to Ashoka Mud House

Welcome to Ashoka Mud House. By accessing our website, booking any package, or visiting our resort, you agree to comply with the following Terms & Conditions. Please read them carefully before making a reservation.

Package Bookings

• All bookings are subject to availability.
• Guests are requested to provide accurate booking information.
• Package prices, inclusions, and offers may change without prior notice.
• A booking is confirmed only after successful payment or confirmation from our team.

Package Inclusions

Our packages may include activities, meals, and resort facilities based on the selected package.

Package inclusions may vary for:

• Day Outing
• Staycation
• Corporate Outing
• School Outing
• Group Events

Guests are advised to review the package details before confirming their booking.

Entry & Check-In

• Guests must present a valid booking confirmation at the time of arrival.
• A valid government-issued photo ID may be required for verification.
• Check-in and check-out timings are applicable for staycation bookings as communicated during reservation.

Activities & Facilities

Ashoka Mud House offers a wide range of recreational, adventure, rural, and water-based activities.

Please note:

• Activities are subject to weather conditions and operational requirements.
• Certain activities may have age, height, or safety restrictions.
• Guests must follow all safety instructions provided by our staff.
• Participation in activities is at the guest’s own discretion.

Food & Dining

Meals and refreshments are served according to the selected package.

• Food menus may vary depending on the package and season.
• Guests with food allergies or dietary requirements should inform us in advance.
• Outside food and beverages may not be permitted without prior approval.

Guest Responsibilities

To ensure a safe and enjoyable experience for everyone, guests are expected to:

• Respect resort property and facilities.
• Follow instructions provided by the resort staff.
• Maintain cleanliness throughout the premises.
• Behave respectfully toward other guests and employees.
• Supervise children at all times.

Any damage caused to resort property due to negligence or misconduct may result in additional charges.

Safety Guidelines

Guest safety is our priority.

Visitors participating in activities such as swimming, rain dance, mud bath, zip line, rope activities, camel rides, horse rides, and other recreational experiences should carefully follow all safety guidelines issued by our team.

Ashoka Mud House reserves the right to restrict participation in any activity if it may compromise guest safety.

Photography & Media

Photographs and videos may be captured within the resort for promotional or marketing purposes.

If you do not wish to appear in such photographs or videos, please inform our team during your visit.

Guests are welcome to take personal photographs while respecting the privacy of other visitors.

Cancellation & Refund Policy

Cancellation and refund requests will be processed according to the applicable booking policy shared at the time of reservation.

Refund eligibility may vary depending on the cancellation period, booking type, and applicable promotional offers.

Website Information

We strive to keep all information on our website accurate and up to date. However, package details, prices, activities, facilities, and availability may change without prior notice.

Ashoka Mud House reserves the right to modify website content at any time.

Limitation of Liability

While every effort is made to provide a safe and enjoyable experience, Ashoka Mud House shall not be held responsible for:

• Personal belongings lost or misplaced during the visit.
• Delays or interruptions caused by weather or unforeseen circumstances.
• Temporary unavailability of specific activities due to maintenance or safety requirements.

Changes to Terms & Conditions

Ashoka Mud House reserves the right to update or modify these Terms & Conditions at any time without prior notice. The revised version will become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding these Terms & Conditions, booking policies, or resort services, please contact our team through the contact details provided on our website. We will be happy to assist you.